| | |  | PC Maintenance | Home » » » » System Mechanic Professional For 3 Pcs With Drive Scrubber, Search & Discover, Iolo Personal Firewall And Iolo Antivirus | | | | | | | Description: | | System Mechanic Professional - Fix and Speed Up Your PC...Automatically, PLUS Internet Security & More! System Mechanic Pro, the #1 best-selling and award-winning all-in-one PC Tune-up and security software, automatically repairs errors and fragmentation, cleans out clutter, exterminates viruses, spyware, and worms – and automatically tunes up your PC so that it runs smoothly, reliably, and up to 300% faster! 5 Award-Winning Products in One: iolo AntiVirus: Rids your PC of annoying pests. iolo Personal Firewall: Blocks internet hackers and thieves. Search and Recover: Undeletes files, photos, e-mail, music, & more. DriveScrubber: Securely wipes data from any drive or device. Boosts Speed - PCs slow down over time due to everyday use. Simple tasks start taking minutes...or hours to complete. Repairs Problems - With normal use PCs accumulate problems that cause annoying errors, crashes and freezes. | | | Features: | |
• Makes your PC run like new again
• Fixes Registry errors, crashes & freezes
• Rids your PC of annoying pests
• Cleans up system-clogging clutter
• Boosts PC start time & web speed up to 300%
| | | Product Details: | | | Product Weight:
| 0.39 pounds | | Package Length:
| 7.4 inches | | Package Width:
| 5.3 inches | | Package Height:
| 1.3 inches | | Package Weight:
| 0.45 pounds | | Average Customer Rating:
|  based on 124 reviews |
| | | System Requirements: | | | Platform:
| Windows XP | | Media:
| CD-ROM | | Item Quantity:
| 1 |
| | | | Customer Reviews: | |
Average Customer Review:
 ( 124 customer reviews )
Write an online review and share your thoughts with other customers.
Most Helpful Customer Reviews
32 of 36 found the following review helpful:
 Does not work with Vista!Jul 21, 2008
By Ronald Gaillot
"Geek"
I purchased version 7 Pro in early May '08, because of the special pricing and because it had a three PC license. I installed it on my primary machine - a Dell desktop running Windows Vista. It installed fine but I noticed the virus database was marked as outdated. I tried to do an update, and went through the motions - the program indicating that it had updated, but afterward still indicated that the database was over 400 days old (how do you get that outdated on a fresh install)!
I contacted Iolo and they told me to uninstall and re-install, which I attempted. This created another problem. I had a prior version of the included Search and Recover 4.0 already installed on my system, so I did not install this component. I was unable to re-install the SM Pro as long as this program was there. The problem was that I couldn't uninstall S&R using the uninstall on my machine.
I have been in constant contact with tech support but they have only sent links to FAQ's that I have already read. I even got a link for a free upgrade to version 8 but it wouldn't install either. I finally found a means to do a "clean uninstall" via registry editing. This also did not remove the iolo services from my machine. I found a tool from Microsoft to disable these two services. I now had a "clean" machine. I installed SM 8 Pro with no problems - until I tried to run it. None of the applications would work - they needed the ioloSystemService running. I click on the "start service" link under the advanced button of the service tab of task manager, but neither service will start (the other is called "ioloFileInfoList").
I have been continually contacting Iolo tech support with my findings and was upgraded on June 25th to their "senior tech staff". Since then I have not heard from tech support, even though I have continued sending information, requested support, opened new cases, etc. - no word from them.
As part of my experimentation, I installed version 7 on my laptop (running XP) and don't seem to be experiencing any issues. However, my laptop is a backup machine that I rarely use, so it is not a good indicator of how well the program runs.
All in all, I cannot recommend this program. It has definite issues under Vista, it is almost impossible to remove all vestiges of the program once installed, and their tech support is abysmal. I gave Iolo notice that if I don't get any more than an automated response to my last support request, I will be demanding a full refund. The program had great reviews, but if it doesn't work, then it's worthless.
23 of 25 found the following review helpful:
I do not recommend: serious issuesJan 13, 2009
By A Teacher
This product is not good for the "experts" as they can do
most everything this product does manually, and perhaps they
do it using a safer approach.
This product is absolutely inappropriate for the novices and
beginners: the installation process will install everything
(e.g., main tools, firewall, etc), automates many of the
tasks, and essentially will take over, regularly
carrying tasks that are unnecessary, CPU-demanding,
and can cause many error prompts. Given the poor (and
essentially non-existing) customer services, the beginner user
will be on his/her own to uninstall, disable, or to live
with the annoying, and sometimes scary responses (e.g.,
indicators showing absolutely poor "health", "security"
and "overall" status).
Perhaps reasonably experienced users can selectively
install and run certain tasks, and take appropriate
precautions (e.g., do a backup of registry before running
the registry cleaner).
However there is a MAJOR problem with the above: if you
plan to do the above during a convenient time (e.g., when
you do not have access to the Internet and would like to do
some PC clean up and maintenance), you are out of luck as
you will get the following message:
"System Mechanic Professional was unable to connect to the
Internet. System Mechanic Professional must validate its
subscription information by communicating with iolo.com
over the Internet. Typical reason for this include the
following: A third-party firewall or Internet security
blocked ..."
In other words, you will have to have access to the
Internet in order to run this software. That is absolutely
unacceptable. Consider if your other software (e.g.,
Office, Adobe tools, editors, etc) would require the same.
Listen IOLO and System Mechanic "Professionals": If
your tools require Internet connection to work all
the time (i.e., after activation/registration), please
boldly inform the customer. It is rather unintelligent
to require access to Internet once the software has
been registered and activated (as IOLO requires both
of these); it renders the tool worthless.
Minor: every time I launched my version of System Mechanic
Professional (version 8.5.1), it showed the following
"Hints and Tips Today": Send System Mechanic to a friend:
Send a Gift Now.
~
20 of 23 found the following review helpful:
System Mechanic 7 = Malware!Sep 01, 2008
By A. Yeomans
This product was purchased on Aug 31st, 2008 to be installed on a brand new HP Pavilion TX2510US notebook purchased on Aug 21st, 2008. Like a fool I bought this product again from iolo technologies on another laptop and it destroyed the Operating System. Thinking they would have fixed the bugs on System Mechanic Pro I figured I'd give this company another chance. Big Big mistake! Upon reboot after install the software corrupted my Windows Vista boot sector, so bad that I am now unable to even do an F11 System Restore. Spent over an hour with HP live support chat to get this fixed (no resolve). Iolo Technologies falsely advertises in the package they have 24 hour support (lies, lies, lies!) Shame on Iolo for misleading the consumer into believing when their product destroys any computer system there will be a technician to assist. Called the number which is not toll free and went on their website. All you will get is a recording on the number after business hours, holidays and weekends!!!! On the website which is allegedly the 24 hour support, all you get is a link to create a trouble ticket and they will get back to you later!!!!
If you value using your system, DO NOT PURCHASE IOLO'S SYSTEM MECHANIC PRODUCT, it will destroy your Windows Vista Operating System!!! I now have a $1,099.99 doorstop thanks to Iolo Technologies. To even make matters worse, I needed this system for a business trip the day after Labor Day. A $40.00 purchase destroyed my HP Pavilion Notebook!!!!!!!
Arch Yeomans
10 of 11 found the following review helpful:
Iolo System MechanicDec 19, 2008
By Dr. Harley Flanders
"hf"
System Mechanic (Pro) is defective in manifold ways, and is worse than
installing a virus on your computer.
Installation can take 6 hours, most spent on "checking for updates". As soon as System Mechanic is installed, it prompts you to download "important updates". When you try, the Update Manager locks you out of using your computer for 8-20 hours; usually it reaches 40% of the update in 8 hours, and in 10 additional hours is still at 40% (fast computer, fast DSL). Stop the process, start it again, hoping that the update will resume where it left of -- surprise: back to 0%. What is more, the Update Manager disconnects your internet connection until you restart your computer.
Iolo's technical support (no WATS; you pay) takes 1/2 hour waiting for a tech to come on, he only refers you to their on-line documents, which do not help at all. Email Iolo; if you get any answer, it's a week later.
I have reasons to doubt that the product performs as promised, particularly on keeping the Windows registry in order. I do not trust System Mechanic, particularly as its own Update Manager is so flaky. Really crazy: in the middle of automatically updating its virus definitions, System Mechanic prompts you to restart your computer.
I will never purchase another Iolo product.
5 of 5 found the following review helpful:
Wouldn't even install !Nov 13, 2008
By capndino
"Dinoz"
I purchased the product this month (Nov. 2008). When trying to install I kept getting a pop-up error message saying that I first had to uninstall Spyware Doctor. Spyware Doctor was uninstalled from my computer almost a year ago. Cleaned the registry and did everything else that I could think of; no luck. There was a help page that offered some "bypass" proceedures, but none of them worked. Tried the email tech support route and finally received a reply that did not even apply to my problem. Fortunately, I got my money back. Please don't waste your money.
See all 124 customer reviews on Amazon.com
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