| | |  | Networking & Online Communication | Home » » » » » Sb5101 Surfboard Cable Modem Docsis 2.0 Ethernet & Usb Retail | | | | | | | Description: | | Enjoy a super-fast broadband connection with a-Friendly Cable Modem.
Get more out of your time online and feel good about using a Green cable modem. Surf the Web and view pages quickly, download video with blazing speed and play online games faster than your opponents with this SURFboard cable modem. Up to 100 times faster than traditional dial-up. No dialing up – no phone line required. Easy-to-install and simple-to-use  
Motorola SURFboard® SB5101U Cable Modem | 
Easy to Install, Activate, and Use. |
Product Features
Environmentally-Friendly All packaging products are made from recycled materials The shipping carton is made of recycled corrugated material 100% of package contents is created from recycled materials Energy Star Compliant Smaller Power Supply (PWB) for reduced environmental impact USB and Ethernet connectivity to help ensure compatibility with almost any PC or Mac network-ready system Supports up to 63 users (with additional networking hardware; not included) No telephone lines needed; always on, always connected 10/100Base-T Ethernet for blazing speed; capable of downloading at speeds up to 100 times faster than a standard 28.8Kbps analog phone modem 
 High-Speed Internet is as Easy as 1,2,3 |
Additional Features - Downstream data speeds up to 38 Mbps
- Upstream data speeds up to 30 Mbps
- Internet Protocol version 6 (IPv6) Ready - Next-generation Internet Protocol
- Front-panel status LEDs and user-friendly online diagnostics page for quick and easy troubleshooting
- Compatible with Windows, Macintosh and Unix systems
- Integrated DOCSIS 2.0 A-TDMA and S-CDMA technology; backwards compatible with existing DOCSIS 1.0 and 1.1 systems
- Remote configuration and monitoring from the headend using SNMP and TFTP
- Includes USB and Ethernet cables, power adapter and installation CD-ROM
- Note: Ask your cable company if they support DOCSIS cable modems. DOCSIS (Data Over Cable Service Interface Specification) is the industry standard for cable-based Internet access service.
- 2-year limited warranty
What’s in the Box
Inside the Box - Motorola SB5101U SURFboard Cable Modem,Installation CD-ROM with USB drivers,Power,adapter,Ethernet cable,Quick Start Guide,Warranty card | | | Features: | |
• Easy to Install, Activate, and Use.
• All packaging products are made from recycled materials and Energy Star Compliant
• USB and Ethernet connectivity to help ensure compatibility with almost any PC or Mac network-ready system
• Supports up to 63 users (with additional networking hardware; not included)
• No telephone lines needed; always on, always connected
| | | Product Details: | | | Product Length:
| 6.88 inches | | Product Width:
| 2.68 inches | | Product Height:
| 10.5 inches | | Product Weight:
| 1.54 pounds | | Package Length:
| 10.6 inches | | Package Width:
| 6.8 inches | | Package Height:
| 2.8 inches | | Package Weight:
| 1.1 pounds | | Average Customer Rating:
|  based on 405 reviews |
| | | | Customer Reviews: | |
Average Customer Review:
 ( 405 customer reviews )
Write an online review and share your thoughts with other customers.
Most Helpful Customer Reviews
161 of 168 found the following review helpful:
 Comcast won't activate! EDIT: Use Chat Support to Activate!Jan 08, 2011
By Angle Side Side
After being placed on hold for 10 minutes with technical support, I was informed that Comcast wouldn't activate it because I didn't buy it from an "authorized retailer". The interesting part is that Best Buy is the ONLY authorized retailer. I asked the tech support rep if it's an issue of trust with the Motorola brand (counterfeiting, shoddy equipment, etc...) and he just towed the company line and said, "sir, I'm sorry, but you need to purchase this from Best Buy and not Amazon.com". I was flabbergasted.
As of the writing of this review, Best Buy is offering this same modem for $30 more than Amazon, and Comcast just raised their modem rental fees from $5 to $6.61 in my area. I can't help but wonder what kind of profit sharing setup they've got behind the scenes. This feels like marketplace manipulation, collusion, or some other anti-trust lawsuit waiting to happen.
I'll probably try to call back in another day or two and claim that I bought it from Best Buy. Maybe I caught a tech support rep on a bad day. If not, this modem is getting returned. I just wish Comcast didn't have a monopoly over my cable/internet service -- I'd drop them in a heartbeat.
EDIT: As posted below, I was able to successfully activate the modem via Comcast's Online Chat Support.
66 of 67 found the following review helpful:
 Great Buy!May 30, 2010
By Nean
This modem was economical and very easy to install. I simply disconnected my old Comcast modem, connected my new Motorola Surfboard modem, and called Comcast to give them my MAC ID (located on the modem). Within five minutes I was connected to the internet with the same great speed!
64 of 66 found the following review helpful:
Plug-and-Play easy, Energy Star rated Power AdaptorFeb 06, 2010
By C. Kelly
Works great. Easy, hassle-free setup, no software install required, just connect the cables, call your cable company to register the modem over the phone and you're done.
This is the only Energy Star rated cable modem I could find. Power adaptor is compact and electronic--not a brick-- so it doesn't get hot or waste energy.
50 of 54 found the following review helpful:
Modem works great.Feb 06, 2010
By D Wilk
"danwilk"
I purchased this modem to replace my leased Comcast modem because they were going up once again. The setup was easy just plugged it up and called Comcast to give them the mac address. The worst part of the deal is that Com freaking cast has yet to take it off of my bill so hopefully it will be off this month with a credit.
But the modem works great. But I also found that I could have gotten the same modem for a $1 difference from Walmart and not have to wait on the shipping.
19 of 19 found the following review helpful:
Motorola SURFboard SB5101U DOCSIS 2.0 Cable ModemAug 29, 2010
By Wyeth
This modem rocks. Set up was simple, I plugged it in hit the internet, was redirected to Comcast's web page to register the modem, plugged in my account number followed the prompts and was online in minutes. This replaced an RCA 10mbs modem I was renting from Comcast. I had been having issues with log delays loading pages. Bandwidth speeds tests were coming back at 7-9 mbs on downloads and 1 mbs on uploads. With the Motorola SURFboard SB5101U I jumped to a consistent 18-23 mbs on downloads and 2.5 - 2.9 mbs on uploads, when it comes to computers this is the best $50 I have ever spent!
See all 405 customer reviews on Amazon.com
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