| | |  | Coffee Urns | Home » » » » » » » PRO SERIES 30 CUP URN STAINLESS STEEL | | | | | | | Description: | | For parties and socials. Percolates up to 30-servings. May also be used to make hot water for tea. Contains Spigot, Water Window, and Drip Tray. | | | Features: | |
• Stainless Steel Body
• Power Indicator Light
• Dimensions - 15.5 high, 9.75 wide, 9.75 deep
| | | Product Details: | | | Product Weight:
| 4.1 pounds | | Package Length:
| 15.5 inches | | Package Width:
| 9.7 inches | | Package Height:
| 9.6 inches | | Package Weight:
| 3.55 pounds | | Average Customer Rating:
|  based on 32 reviews |
| | | | Customer Reviews: | |
Average Customer Review:
 ( 32 customer reviews )
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Most Helpful Customer Reviews
23 of 25 found the following review helpful:
 Good coffee urn!Sep 18, 2008
By Rogue Valley Rick
"Amazon fan"
This was purchased for use in our church. We already had a larger urn, but needed one that wasn't so large for a different function, so as not to waste unneeded coffee. This was purchased both for it's in-between size and because it is stainless steel, not aluminum. Aluminum can leach into liquids and is detrimental to your health. So now, both of our church's coffee urns are stainless. We like this unit, and it has been performing quite well! I give it a 5-star.
18 of 19 found the following review helpful:
 Dies after 6 months, no customer service responseNov 24, 2009
By Baltic Books
"Vic"
Hi all,
This was our second or third 20-30+ cup coffee maker purchased in the past 3 years. We bought it last April from another online store (that was a mistake-- I should know better by now to always buy "from" Amazon directly).
We use our coffee makers simply to heat water for coffee presses and tea. We never use the percolator.
I liked the fact that this coffee maker actually heats the water up to boiling and then occasionally reheats it to boiling again. This is great for our purpose, but I imagine when percolating coffee that means your coffee will be recooked through the day if you leave it on.
The bad news was the primary heating element burned out after 6 months-- only the warmer now works.
I went to the Continental Electrics related website, followed their directions to contact Customer Service for a repair or return authorization but have never heard anything again from them.
When there are some awesome customer service people out there, evidently this IS NOT one of them.
I quit waiting and ordered a new machine directly from Amazon where I know I at least have 30 days to return if we don't like our newest addition.
UPDATE Nov. 29, 2009--- We never did hear from customer service on this. Gave up and threw it out, making a note to not purchase from this company again.
14 of 16 found the following review helpful:
 ProSeries 30-cup urn stainless steel coffee urnNov 21, 2009
By Kathleen Zusan
"KZ of FL"
If I could give less than one star for this product, I would. I just received it and followed all directions that came with it. With all the typos, this 30+ years Admin really had a tough time getting through it without burning up herself, unlike the coffee pot. It's been plugged in for almost 2 hours and has not brewed any coffee. The number on the warranty card is no good. I e-mailed the address also included and expect no response. This company, and any other associated with it, get ZERO stars for product quality and customer service.
9 of 10 found the following review helpful:
buyer be whereApr 14, 2011
By sara
I was so happy when I saw the price. But that old saying of you get what you pay for is 100% right. It is smaller than other ones. But the worst part is that the lid lays flat and when it brews, the steam seeps out leaking all over the place. Also the spout is sooooo slow. And last but not least there is no switch to turn off. So if it runs out of coffee the pot will bun its self. So you have to have it unplugged when it is empty where other ones you can just turn it off. I would suggest not buying it and spending a little more and get a better one. I wish I could return mine it was a waste of money.
5 of 5 found the following review helpful:
 You get what you pay forSep 23, 2009
By Pro D
This is very light weight and is very easy to rust in the center. It is necessary to towel dry it immediately after each use or store upside down. It does the job but I guess you get what you pay for.
See all 32 customer reviews on Amazon.com
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