| | |  | Backup | Home » » » » Nero Back It Up & Burn | | | | | | | Product Promotions: | | | | | Description: | | Finally, multimedia software that truly does what you need. Nero 11 empowers you to create, manage and share your photos, music and videos like never before. The express video editing workflows, plus burning and backup are stepped up and seamlessly integrated with exciting features to give you a true 360-degree experience. Easy-to-advanced video editing, including innovative video file conversion technology for multiple device playback, provides you with the full circle connection for your digital media needs. | | | Features: | |
• 24-7 continuous protection for all your files with Nero LIVE backup
• Create professional-looking videos and slideshows in minutes
• Easily share photos and videos directly to social communities
| | | Product Details: | | | Product Length:
| 8.13 inches | | Product Width:
| 6.19 inches | | Product Height:
| 1.25 inches | | Product Weight:
| 0.2 pounds | | Package Length:
| 7.5 inches | | Package Width:
| 5.4 inches | | Package Height:
| 1.4 inches | | Package Weight:
| 0.2 pounds | | Average Customer Rating:
|  based on 14 reviews |
| | | System Requirements: | | | Platform:
| Windows Vista / Windows XP | | Media:
| CD-ROM | | Item Quantity:
| 1 |
| | | | Customer Reviews: | |
Average Customer Review:
 ( 14 customer reviews )
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Most Helpful Customer Reviews
11 of 11 found the following review helpful:
 Save your money, this is worthlessNov 12, 2009
By ndlxs
I installed this on both my work PC and my home PC. On my work PC, it took over 12 hours to compress and backup a 250 gig drive. Yesterday, when I needed to recover a file, it first said it will take 2.5 hours to build the file list, then 5 minutes later, it crashed and said the backup was bad. Likewise on my home PC, it took 3 days to backup the drive, and crashed on every successive attempt to do an incremental backup.
Save your money, this is utterly worthless.
11 of 11 found the following review helpful:
Burn, at least part of the name is true.Sep 08, 2009
By Charles A. Taylor
Why is all backup software garbage? Nero's attempt is a real stinker too. We're greeted with wonderful cryptic error messages at every turn. "Server Busy, Action can't be completed because the server is busy." They give you two choices [Switch to...] which pops up the start menu and [Retry] which does nothing. If you you're the patient type after about 5 minutes of [Retry] the Backup app will finally open. It goes down hill from here. The backups routinely fail with cpp errors. "Assertion failed". Now it's stuck. It thinks one of the failed backups is running and it refuses to start it, even after a reboot. Garbage. Stinky garbage.
I wish these idiots had to rely on their own backup software. (You KNOW they don't) I'd just love to stick a magnet on the hard drive of their office server and sit back and watch as they try to restore using their own crappy software. That show might be worth the price of admission, the software certainly isn't.
4 of 4 found the following review helpful:
Extremely frustrated and sorely disappointedAug 02, 2010
By Pebbles
I bought a new backup drive that came with Nero Essentials. Essentials didn't have enough options for me so I bought the full version of Nero BackItUp and Burn. After multiple uninstalls and reinstalls, this software still does not work. Tech support is incredibly slow to respond - 36 hours minimum on their response time. In today's digital age, that slow response time is unacceptable. Even though I have asked twice now for my money back via their mail support system, I still haven't heard from them. I've called Nero and hope someone will call me back.
Never again will I buy anything from this company, nor will I recommend them to anyone. I am technically literate and can't believe their customer service is so poor. I'm not one to post complaints, but my experience with Nero these past 10 days couldn't go unmentioned.
As an update, I finally reached spoke with a supervisor at Nero who agreed to refund my money. At the same time I was talking to him, Nero tech support responded to my help request (5 days after I submitted it) and asked me to reinstall just one more time. The supervisor said I had already done enough and that he would process the credit and I should get it within 7-10 days.
4 of 4 found the following review helpful:
BackItUp fails to BurnFeb 02, 2010
By Barbara J. Woodard
"Woodmanor"
I purchased this application in December to back up my files and folders. It worked for all of one week. Then, for some unkown reason it started to crash on me. It would load of the files I wanted burned but then would kick out my disc after anylizing my files. I tried burning some audio files using BackIt and it would do the same thing. I finally got tired of it and uninstalled it before it wrecked my PC. I gave 32 dollars to Amazon for nothing. Never again!!!
3 of 3 found the following review helpful:
Nero Backup is the worst backup you can buy.Jun 20, 2011
By Donald Trodahl
Nero back was provided via OEM for a new computer and worked fine, however I could not use the software on a newer computer. I purchased this older version to be able to restore files but I could not. I downloaded the latest version of the program, Version 10, and still could not restore the files. Nero is a poor backup program so I would stay away from it at all cost.
See all 14 customer reviews on Amazon.com
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