| | |  | Computer Security | Home » » » » Internet Security 2012 3U | | | | | | | Description: | | Comprehensive, Award-winning PC Security to Freely Explore Online | | | Features: | |
• Online Identity Protection and backup
• Website Safety Ratings, USB Drive Scanning, Parental controls
• Anti-virus, anti-spyware, anti-phishing
| | | Product Details: | | | Product Length:
| 5.25 inches | | Product Width:
| 1.25 inches | | Product Height:
| 7.5 inches | | Product Weight:
| 0.14 pounds | | Package Length:
| 7.6 inches | | Package Width:
| 5.3 inches | | Package Height:
| 1.4 inches | | Package Weight:
| 0.25 pounds | | Average Customer Rating:
|  based on 103 reviews |
| | | System Requirements: | | | Platform:
| Windows 7 / Windows Vista / Windows XP | | Media:
| CD-ROM | | Item Quantity:
| 1 |
| | | | Customer Reviews: | |
Average Customer Review:
 ( 103 customer reviews )
Write an online review and share your thoughts with other customers.
Most Helpful Customer Reviews
26 of 30 found the following review helpful:
 Caveat EmptorNov 03, 2011
By R.S. Eisenberg
"I'm not bad, I 'm just drawn that way"
McAfee is so on top of it that it checks your computer for threats BEFORE it installs itself, even downloading the latest definitions. Then it cleans threats on what is an essentially unthreatened machine. And finishes without a report. If I have ever seen a real program behaving like the malware it fights, here it is. Showmanship, a marketing hook. Or, maybe it really catches stuff, in that case it's a nice feature.
And then the inevitable dire warning about having another security app installed, and promising nothing will work right if you leave it installed. True in a few rare cases, but as Spybot S&D once pointed out, they have tested their product against all the majors and there was no compatibility issues. So, another marketing ploy to eliminate the competition.
But all in all, at first glance 2012 seems relatively unchanged since the 2011 version. It strikes me as another unnecessary marketing ploy - and a confusing one- to issue a new name every year- and one that seems peculiar only to home users, enterprise software may release an updates dot-something update, but it's nothing like this. As if they are counting on buyers to think they have to have the whole new unit.
Having gotten that out of the way, there are a few new features from 2011, but if you have been using it to your satisfaction, renew for another year and don't worry about it.
As a final word, after going through what I perceived to be the registration process (code, connection, activation) it is now telling me I have 14 days to activate my subscription- and none of the hyperlinks take me anywhere to allow this. Even navigating directly to the "Activate Subscription" screen will not allow me to do it. I suppose a call to tech support is what would logically comes next, but I do not think it's worth the time.
In earlier times, several stores had very accommodating policies on software returns. Not so much anywhere, including Amazon- must be unopened and in the plastic. I understand the rise of CD ripping has necessitated this, but it is like saying, "Hey, if it doesn't work for you, TS!" I think at least one "warehouse" store still does, and I would consider that a guideline in any software purchase.
In conclusion, I still was unable to "activate" my subscription. I uninstalled it, removed all competing software and went for a reinstall. This time it would not let me get even that far, after I OK the installation, it immediately gives me the "McAfee . . has encountered a problem and needs to close."
Permanently.
24 of 28 found the following review helpful:
Installation a little touchy... HELPFUL customer support technology.Nov 24, 2011
By avgvstvs
"Matt Seil"
Day 1:
Popped the CD in the drive, I started the installation procedure. However, the installation failed with a generic "Installation incomplete" error with no code. I went online to download a trial version so I could then just input the code... but I got the same error here.
Day 2: I tried both things one more time... I thought to myself "I don't REALLY want to give McAfee an awful review... so lets try their customer support. First they suggest downloading and installing a virtual technician. I did this, but the technician said "Fool, you have no McAfee installation for me to work with!" (Not exactly, I'm being flippant...)
After that I had to install a couple pieces of communication software and then I was running with one of their technicians. In a few minutes and with my permission he remoted to my machine.
The gentlemen diagnosed the problem incorrectly--he stated I had old McAfee files left on my computer that needed to be removed. In my case, I freshly installed Windows 7 on my laptop about 3 weeks prior and was running Norton before then. (Which I uninstalled beforehand as a moderately savvy PC user.)
I figured however, "what's the harm? Maybe the "Installation incomplete" left files on my machine.
With my permission, we restarted my machine. I was a little surprised however as the normal boot screen was replaced with the text that flies by when booting into safe mode... and immediately on logon I was greeted with the same chat box I was using to talk to McAfee customer support. That's pretty nice. I work as a programmer in a fortune 500 company, and our tech support system IS NOT that nice.
He downloaded and ran a removal tool, we did another reboot cycle, and re-downloaded & installed the package. After this final attempt... it STILL failed. (!!!!)
Luckily, the next time my machine booted into normal mode I got an important clue... A window that said "You need to activate your copy of windows..." I followed the prompt but got an error I'd never seen before:
[....]
^^^^I ran the fixit tool here, rebooted, then re-installed McAfee and we were in business.
It was installed on a Dell Inspiron 1525 with 4GB ram (installed), Windows 7 32-bit, an Intel Core 2 Duo 2.0Ghz processor, and a 320GB Seagate drive running at 7200 RPM. (Important for disk speed.)
As a user, I'm in grad school for computer science, so I'd say I'm in the "advanced" category.
After all that a short list of pros and cons:
Pros:
McAfee does not increase your boot time, nor does it make your system sluggish.
It doesn't automatically delete tiny assembler files (*.asm) or files from Strawberry Perl like Kapersky.
When it runs in the background, I don't notice a performance hit when running other tasks.
Only takes about 2hrs to scan through a couple-hundred GB of drive space.
If you read the card that came with the CD, is suggests downloading, gives a link that takes you right to registration... saves some steps. Very nice!
Entering the CD key on the website--they autotab through the fields so you don't have to. (Should be a default for ALL software companies!)
Cons:
Browser plugins don't seem to offer as much as some of its competitors. (Password vaults)
Doesn't give you a "sandbox" area to test files like Kapersky.
The GUI sometimes doesn't want to work. You'll double-click the icon or start it from the windows-key menu, and the menu never appears.
Conclusion: The only thing that irritates me is that apparently McAfee checks to see if your version of windows is activated... in my case the registry entry was dirty so I'm pretty certain that since the installer package could not read the entry, it didn't know what to do so burped. A software package should NOT care about whether or not your OS is activated, what if you're troubleshooting your laptop or just evaluating a new OS on a new partition? Docked a star for that.
30 of 37 found the following review helpful:
 Prepare for legal threatsNov 25, 2011
By Former McAfee user
I was a user of McAfee, and had a license on a computer that isn't used very often. When the subscription ran out, I did not renew it immediately since the pc doesn't access the internet and is usually off.
I was contacted by McAfee's Legal Affairs-License Compliance Services department stating "It has come to our attention your McAfee Technical Support agreement has expired within the last 30 days....Once expired, continued use of McAfee technical support will result in a breach of your license agreement and may require a comprehensive McAfee license entitlement review. Please contact me within 5 (five) business days of the date of this message to ensure no further escalation occurs."
It looks like threats are no longer just from viruses and malware, be ready for threats from McAfee's legal department also if you don't renew quickly enough. I'll NEVER use another McAfee product.
4 of 4 found the following review helpful:
NEVER AGAIN WILL I GET SUCKERED INTO McAfee!!!Apr 03, 2012
By T. Anderson
So I got a new PC and it came with a few weeks free of McAfee AntiVirus Plus at a discount price. I am a Norton guy on all my personal PCs. Most of my work environments in the past have been McAfee because it is cheaper. It was dog slow in the past, but I figured they would have got it right by now. WRONG. I was constantly turning off the active scan to speed up compiling and transferring files.
The product touted - This version of McAfee Internet Security was developed specifically to work with your Dell PC for maximum security, speed and seamless operation.
What a load of crap that turned out to be. After my third virus, the happili re-director being the last, I uninstalled McAfee, Bought and downloaded Norton. Virus gone and PC is running fast again. NEVER AGAIN WILL I GET SUCKERED INTO McAfee!!!
3 of 3 found the following review helpful:
Mcafee Internet securityMar 26, 2012
By S. Dobbs
"Patros"
I purchased McAfee from their web site, because the program told me that my subscription was over. I downloaded it and installed it according to directions. When I looked at the subscription date it was recorded correctly but I noted that my original subscription was not about to expire.
3 weeks later I noticed that I was having problems going to any site from Google, or yahoo or MSN. I scanned my computer and it came back clean. The problem persisted and I became worried that McAfee had missed it. I looked on the web and found that indeed there was a virus called ZeroAccess that resided in the root of any computer unfortunate enough to pick it up. I called McAfee and told them about my concern. They accused me of going to porn sites and downloading the virus. (I'm a 60 year old woman) I explained that I thought the virus had come in my email. So they said: For only 89.95 we will have a technician remove the virus for you. I exploded and after 5 minutes of breath taking complaining they finally gave me the website where I could download their rootkit cleaner. (at not cost)
I had to run this rootkit cleaner 3 times before it found and destroyed ZeroAccess. Then I ran their security program and it found another virus. I hope in the end I will be virus free, if not I plan to buy another program and run that.
SO if you get a virus McAfee can't find, be prepared to be accused of watching porn and downloading the virus. NO WAY will I ever buy this again.
See all 103 customer reviews on Amazon.com
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