| | |  | Combo Receivers | Home » » » » » 7.2 Chan Network A/V Receiver | | | | | | | Description: | | With its advanced processing and fabulous array of connections, the TX-NR809 is ready to lift the roof off. Eight HDMI inputs handle all your high-def content, from master-quality audio to up scaled 4K video. Home network capability lets you bring streaming internet radio and PC audio to your living room. And the drop-down front panel conceals a plethora of one-touch audio controls and A/V inputs. Video -whether standard or high definition- gets the royal treatment from a high-quality HQV Vida processor and independent ISF calibration for each source. Advanced audio options include bi-amping, 7.2 multichannel pre-outs, and distributed multi-zone audio. As you'd expect from a receiver near the top of Onkyo's mid-range line-up, construction is first-rate. A massive transformer, symmetrical L/R channels, separate power and pre-amp blocks, and a highly rigid chassis provide the bedrock for a superlative audio performance. Built with the serious home theater fan in mind, the TX-NR809 offers a class-leading mix of power, features, and performance. | | | Features: | |
• 135 W/Ch, 8 ohms, 20 Hz20 kHz, 0.08, 2 channels driven, FTC
• 8 HDMI Inputs and 2 Outputs with support for 3D and Audio Return Channel; Network Capability
• Direct Digital Connection of iPod/iPhone via Front & rear USB ports
• 135 W/Ch (8 ohms, 20 Hz?20 kHz, 0.08%, 2 channels driven, FTC) 145 W/Ch (8 ohms, 1 kHz, 0.7%, 2 channels driven, FTC)
• 8 HDMI Inputs and 2 Outputs with support for 3D and Audio Return Channel
| | | Product Details: | | | Product Length:
| 17.13 inches | | Product Width:
| 17.06 inches | | Product Height:
| 7.81 inches | | Product Weight:
| 40.3 pounds | | Package Length:
| 22.4 inches | | Package Width:
| 21.8 inches | | Package Height:
| 13.5 inches | | Package Weight:
| 47.65 pounds | | Average Customer Rating:
|  based on 103 reviews |
| | | | Customer Reviews: | |
Average Customer Review:
 ( 103 customer reviews )
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Most Helpful Customer Reviews
112 of 115 found the following review helpful:
 The 809 is worth the upgrade...Jul 28, 2011
By Mike from PA
Onkyo TX-NR809 THX Certified 7.2-Channel Network A/V Receiver (Black)
Ownership - Day 10
I upgraded from an Onkyo TX-SR606 which I owned for about 3 years. I loved my 606 so I figured why not stick with what I know/like (Onkyo). I know about all of the problems people had with the 808 and Onkyo has stood by their product and honoring repairs even though a product may be out of warranty.
I have now had an opportunity to check out all of the bells and whistles of this receiver.
Setup - 5/5, very easy if you have had any experience in the past with any receiver (highly suggest banana plugs and 14 or 12 gauge speaker wire). The included calibration microphone really makes things easy - plug in the mic and the receiver will automatically switch to the onscreen GUI for speaker setup and calibration. Once the setup detects which speakers you have hooked up you can then setup additional "spots" in your viewing area. (can take as little as 10-15 minutes). Network setup is very simple if you are using a direct connection to the ethernet (DHCP will assign an IP address for you-also suggest assigning a static IP for avoid conflicts).
Sound - 5/5, currently using a 5.1 setup with Polk Monitor speakers I am very happy with the results. While the 606 was no pushover I feel the newer Audyssey MultEQ found in the 809 made things sound more "clear" (tough to describe)- Prior to purchasing I had started watching Lord of the Rings trilogy on bluray and saw the first 2 films and half of the 3rd on the 606 - ended up finishing the 3rd film on the 809 - easily heard the difference in sound quality.
Video - 5/5*, I put the * in because I had very little use with the upscaling features as all of my sources were 1080p (not including HD cable which is 1080i and I switched the input to "through"). I did use it for my Wii which is only 480p and was impressed with the quality (still no where near HD but saw an obvious improvement on a 52" TV). I am curious to know how the 4K upscaling feature would work (since there are no retail TVs on the market that can accept a resolution that high) but for now the Vida processor should be good enough to upscale and source that is not 1080p already.
Features - 4.5/5, LOVE! the network features. Using Pandora is just as easy as using it on my phone or computer (maybe not the typing part with the remote) but the interface is very clean and easy to use. The most recent firmware update added Spotify but I have yet to check it out. The DLNA feature was key to me as it can connect directly to my NAS and play all of my MP3s from there, no need to stream from the NAS to my PS3 first. I also purchased a 3rd party Ipad app to use as a remote and LOVE it! Big feature for me was the ability to rename all my sources (which I could not do on my 606). I currently have a PS3(hdmi), HD STB(hdmi), Xbox 360(hdmi), Wii(component), Sony bluray player(hdmi), and a 2nd Xbox 360(component/optical) so renaming was key for me (mostly for my wife).
Overall - SUPER happy with my purchase and would recommend this to anyone in the market for an upgrade (the 609 and 709 from Onkyo are also great with a few less features then the 809 that everyone may not need). At the time the 809 was the best price so I pulled the trigger. I took off 1 star (I wish I could have made it a 1/2 star) because of Onkyo support. I had an issue with the Internet functions where I could not connect to Pandora and after waiting 10 minutes to speak to someone the only option was to do a factory reset (I had to rename all sources again as well as do the Audyssey speaker calibration again). I would have been ok with this option if they would have told me what caused it, instead I got a very unclear "possibility" to what caused it. Since then I have had no issues with connecting but the support is lacking.
EDIT - 8/24/11 now past the 30 days of use.
I am now upping my review to 5 stars after the most recent firmware update. They have added two more internet radio options (I believe one of them requires a paid subscription). I am also happy to report the locking up issue I had with Pandora seems to be resolved as I have used it daily since the update with no issues. Onkyo also added a remote control app for the Android OS (I have a Droid X) initially the remote app was only for the iphone/ipad/ipod. The controls are limited but for a free app its nice to have as an option. Since purchasing this receiver Onkyo has released 3 firmware updates and that shows support for their products and customers. While I was not thrilled with the customer service I encountered I think taking off a whole star for 1 persons actions should not drop the product to 4 stars.
48 of 54 found the following review helpful:
Incredible sound!Jun 10, 2011
By RobAtlanta
I've had the previous generation 808 for several months, but had the need for a second receiver and wanted one I was already familiar with. Quite simply, I'm amazed at the sound quality of the 809. All music and movies sound much, much better - and the 808 is no slouch. The sound is richer, fuller and more balanced for all audio files - hi def files on my server, but also streaming music at low bit rates. Surround sound decoding and balance for movies is much improved and really adds to the "you are there" experience. The 809 helped me greatly with one of my major problems - subwoofers that don't have a lot of bark when Bruce Willis blows away the bad guys. Subs now sound much deeper and finally shake the floor and the only difference in my system is the 809. Onkyo has obviously put a lot of work into improving the audio processing technologies. GUIs are better - especially for the net function/button. I literally couldn't pull myself away from the 809 for hours after I set it up - I had to see how much better everything sounded. Couldn't be happier and consider the purchase worth every penny.
75 of 89 found the following review helpful:
 High end features, low end quality!Dec 06, 2011
By Brent
Head this warring, it may look like a good deal, just be prepared for multiple tries to get a unit that works.
I bought this product during the "Cyber Monday" sales for a good price. Unfortunately the product I received was defective. This was confirmed through a brief phone call with a very nice support person, and this is where my experience went from bad to terrible. I had tried everything to get the center channel on the receiver to work, but to no avail, at the request of the phone tech support I tried resetting the receiver. It did not enable sound from the Center channel; it did however cause the loss of sound to the left surround port directly below the center channel ports. I also attempted to contact Onkyo through their email support, over 48hrs later I received a reply with the same information as the phone technical support.
The phone technician recommended I return the product as a defective unit. This was in lieu of performing a warranty repair for a 2 day old product which could take 2-3 weeks! After waiting on hold for over 40 mins for the warranty department I turned in the towel and shipped the received back at my expense. I am now awaiting a replacement product
I would like to take a few moments and recommend some policy changes for Onkyo support (for paying customers with a Serial Numbered product). If there is no intention for responding within a timely manner (24hrs) to service requests, please send an automated message stating that a service request has been received and a response will be forthcoming in the next few days due to high volume. Please do not leave a customer questioning if the request was submitted properly or the web based submission form was working at all. Please enable tracking of all service requests (email or otherwise) and documenting of all service conversations to the Onkyo website user account by serial number of the products registered by the user. Please ensure that user accounts are protected with encryption for all sensitive information passing between the client and server, for example: user name, password, real name, email, phone number and address should be protected for privacy of users.
This experience is very disappointing I am beside myself that a $1,000 MSRP receiver can be shipped from the factory defective. (The box was in fine shape and no external shipping damage was observed). Based on this experience with support and how defective products are handled by Onkyo, I will no longer be recommending Onkyo receivers to friends, family and coworkers, and will continue to review Onkyo products negatively. When a support person identifies a defective product an immediate response would be "we will replace the product at no cost to you", followed by sending a new product with 2nd day air with a return label to send the defective product back using a credit card hold to cover the cost of the second unit until the defective unit is received by Onkyo for an autopsy. This does two things, shows respect for customer's time and money, as well as respect for Onkyo products and quantity. Defective unit should be few and far between and Onkyo's quality control should want defective products back as quickly as possible to perform root cause analysis in order to prevent further defective products from leaving the factory.
17 of 20 found the following review helpful:
Great Sound, Picture, and FeaturesAug 23, 2011
By Hans
This is a fantastic receiver. Connectivity is great, sound is great, and right off the bat I noticed a cleaner picture than straight into the TV. I like my Vizio XVT553SV even more now.
HDMI, Optical, Coaxial, and Component inputs are all assignable to the different sources - very flexible.
The ONLY thing I would say you need to be aware of is:
1) Update the Firmware before you even start messing with it. More and more glitches will be fixed as newer firmware comes out (not that the receiver is glitchy).
2) There are only TWO Optical Inputs - I needed THREE (TV, PC, CD Player). I tried the Audio Return Channel on HDMI but HDMI Control was buggy with my TV. So I just got an HDMI Video card to send audio over the HDMI cable from my PC. This left the two inputs for TV Audio for my CD Player.
The Android remote app is WAY better than the iPod app (Apparently it just came out). You can control the main functions with the Android app, whereas the Apple app does very little.
The web interface is pretty useless except for entering your Pandora/Napster account information. You can also set the IP address from here - that's about it.
All in all a great device with little compromise. Wish it had an extra optical input, but this IS the future after all. It's got LOTS of HDMI inputs! I'm using 5 and i STILL have two left (plus another on the front!)
For the price on Amazon - BUY THIS! (Especially when it goes on sale for 699 on some weekends)
Yes, there IS better - but you're talking about 1099 and up to get a Marantz - and that's the similar model to this one...for the money this is a no-brainer.
25 of 31 found the following review helpful:
 Onkyo TX-NR809 : Second ReplacementOct 10, 2011
By Bishop
Received the first one and hooked up all the connections and everything video\sound ran fine over the course of a week. This Friday I had some spare time and decided to apply the updated firmware and that went without issue, played well thereafter. Later in the day I unraveled the MIC and decided to calibrate the speakers, went through setup process and it detected no left side speakers? Odd in that they all had been working before the calibration for a week. Unplugged the MIC and restarted the receiver via ON\OFF and it shot sparks out the top of the receiver with a resounding pop. Uhg, called the customer service with Amazon and they shipped me out a replacement. Unpacked the new one and plugged in the HDMI connection to the LED\LCD TV and powered on. Received message "check speaker connection". Ok , thinking maybe must connect speakers for operation first. I connect speakers, same ones that worked all last week etc, received "check speaker connection" response again, then receiver automatically shuts down. Proceed to read the manual; try factory reset with VCR\DVD button and standby button pressed at the same time as advised. Guess what, SMOKE rolled out the top of the receiver!! Two receivers and both smoked out the top under normal functions. I love what the ONKYO NR-809 has to offer, I personally think it is the best performance\features\price for my money but there seems to be some quality issues, not to mention the feeling you get when you see smoke roll out the top of a piece of electronics. If not for the great customer service from Amazon I would be in a heck of a mess packing these things up and sending off for service work. I like the receiver so much I am contemplating trying a third but I doubt I will ever feel confident in its durability\quality. Open to suggestions at this pont.
See all 103 customer reviews on Amazon.com
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